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244: How to Work with Anyone (Even Difficult People) with Amy Gallo

By August 23, 2022December 26th, 2022No Comments

Sometimes people suck. They’re passive aggressive, sometimes straight-up aggressive, they blame you for their wounds, they steal the credit for work you did, and that’s just at work.

It makes you wonder, are work relationships even worth it?

Turns out, they are, and we’ll get into the why in the episode but for now, just know that ignoring your colleagues because you have friends outside of work can do a lot of damage to your happiness and your career.

And on the flip side, the stress alone of dealing with difficult people actually hinders our ability to work well. It dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and eventually causes us to disengage.

So if work relationships are so beneficial to us, what can we do? How can we get along, or at least work with, anyone, even difficult people?

That’s what we’re talking about today.

Our guest is Amy Gallo. She is a workplace expert who writes and speaks about interpersonal dynamics, difficult conversations, feedback, and effective communication. She helps people and teams better collaborate, communicate, and transform their culture to support dissent and debate.

She is also the author of two books: “Getting Along: How to Work With Anyone (Even Difficult People)” and the “HBR Guide to Dealing with Conflict”.

We Will Learn

  • What happens to our brains when we’re in conflict.
  • The archetypes of difficult people so you can better identify the root of their behavior.
  • 9 principles for getting along with anyone.


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